Frequently Asked Questions

Everything you need to know about your 2(X)IST experience.

How do I determine the best size for 2(X)IST underwear?

We recommend referring to our comprehensive Size Guide located on each product page. Our underwear is designed for a contoured, supportive fit; if you are between sizes, we generally suggest sizing up for maximum comfort.

What is your return policy for intimate apparel?

For hygiene reasons, we only accept returns on underwear and swimwear that are unworn, unwashed, and in their original packaging with all tags attached. Returns must be initiated within 30 days of purchase.

When will my order ship and how can I track it?

Orders typically process within 1-2 business days. Once shipped, you will receive a confirmation email containing a tracking number to monitor your package's journey to your doorstep.

Do you offer international shipping?

Yes, 2(X)IST ships to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.

How should I care for my 2(X)IST garments to ensure longevity?

To maintain the integrity of the fabric and elastic, we recommend machine washing in cold water on a gentle cycle with like colors and tumble drying on low heat or air drying.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and modern financing options like Afterpay to make your shopping experience seamless.